Get in Touch with JANSNO

Looking for product problem-solving, inquiries, purchases, etc?

If you have any questions, know that we're here to help.

Simply contact us or submit a request, and we'll get back to you ASAP! and a member of our team will get back to you.

For better and faster service, Please write the subject of the email like this:
Order ID+ Problem type (shipping information, quality problem, other problems)

Note：We recomend that you contact us directly via our service email with the necessary photos or videos.

Email us

Jansno phone support is open from 10:00 am - 7:00 pm HK Time.
To contact a member of our after-sales support team, email us at sz.jansno@gmail.com
For pre-sales questions, please leave a message on whatsapp: +86 185 7477 2568.
Note: Please do not contact whatsapp after sale, it will not reply.

Pre-Sale: whatsapp: +86 185 7477 2568.

After-Sale(10:00 am - 7:00 pm HK Time): sz.jansno@gmail.com

Note: Please do not contact whatsapp after sale, it will not reply.We'll get back to you within 24 hours of receiving your request.

Business: janobike_kayee@hotmail.com

JANSNO X90

Jansno X70

Jansno X70 Pro

JANSNO X60

Jansno X70

JANSNO X90

Brake Pads

Display

Switch Button

HeadLight

Hydraulic Brake

Taillight

Turn Signal

Smart Display

Saddle

Motor Controller

Twist Throttle

Brake Pads

Inner/Outer Tire

Display

Motor Wire

Brake Levers

CrankSet

Taillight

Charger

Jansno Battery

Battery Base

Battery Equalizer

Rearview Mirror

Hydraulic Brake

Rear Luggage Rack

Rear Cargo Box

1-Year Warranty Extension

Motor Sticker

Motor Controller

Twist Throttle

Brake Pads

Main Wire Connect

Inner/Outer Tire

Display

Motor Core

Charger

Jansno Battery

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