Welcome To JANSNO Support
We are here to help
How to get in touch
Jansno aims to provide the efficient and diverse service to our valued customers. Here are 3 ways to get in touch with us.
Email
Before-Sale: +86 18574772568
After-Sale: sz.jansno@gmail.com
Become A Dealer
Email: janobike_kayee@hotmail.com
Jansno Marketing
Email: bp@jansno.com
We’ll get back to you within 48 hours of receiving your request
How Can We Help You
Shipping Information
Questions about shipping, payment,discount, warranty and other FAQs
Return & Refund
General product support, including errorcodes, adjustments, and other issues
Where ls My Order?
Track Your Order/ Order Not Received/Missing Items
Maintenance & Tips
Keep your bike in its best condition and improve your riding experience
About Our Bikes
General information about our bike'sfeatures and components
Ebike Knowledge
Basic information you need to know about what is an e-bike
